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In-Home Services

An Easy, One-Stop Clearinghouse for Information, Assistance and Services

Choices

Call (740) 363-6677 or (800) 994-2255

When You Have Questions, We Have Answers

Older adults today need an advocate – someone readily available to help them find solutions to problems that impact their lives, safety and well being. We can provide that help for you, your family and older adults throughout Delaware County.

With one telephone call, we work by providing information, assistance or services related to senior living– all designed to help older residents remain at home with independence and dignity.

For our enrollment process and cost consideration,  please go to our in-home Assessment and Coordination  page.

For more information, please click on the item listed below.

If you have questions about any of the services listed below, please click here to send an email.

SENIOR CHOICES SERVICES

OTHER SERVICES

SENIOR CHOICES SERVICES

The Council for Older Adults continues our work to develop and expand needed community based long term care services and to do so in the context of a user-friendly client-driven system of care: SENIOR CHOICES. Through our SENIOR CHOICES one-stop-shopping program, older adults will have, as needed, access to information, assistance, care management and services provided by our care consultants, who are professionally licensed social workers.

The traditional case management component provided by SENIOR CHOICES includes assessments, pre-authorization of visits or services, care plan development, monitoring and termination planning when appropriate, allocation of and payment for services. Care plans are designed to achieve and maintain maximum levels of health and independence. Assistance may be short or long term. Traditional care management is reserved for the very frail who have weak informal supports.

The service package represents the core of most frequently utilized community-based long term care services. Services provided and funded by SENIOR CHOICES and the Council for Older Adults will include the following:

Adult day care is a community-based group program designed to meet the needs of functionally impaired adults and provide structured activities and services on a scheduled basis. Adult day programs allow the participant to engage in purposeful activity in a supervised setting while giving the primary caregiver the opportunity to take a break or attend to other matters. While hours vary by provider, most programs offer services at least five days a week and often transportation to the program can also be arranged as approved by the care consultant.

Chore Services are made possible through the Aging Services Levy to assist older adults with minor chores around the home. For example, changing light bulbs, tacking down cords or rugs, raking of leaves, shoveling snow, painting, etc.

In-Home Mental Health Counseling is a service available to SENIOR CHOICES clients and is designed to facilitate adjustment when the client's physical, social, and emotional well-being are threatened. Services may be provided for caregiver/family members, in conjunction with the client, when the purpose is to enable the caregiver/family members to function better together with the client or if it is related to the client's care. Most common counseling services include grief and depression counseling as well as alcohol and drug counseling.

An Emergency Response System consists of an electronic device linking an individual to 24-hour direct access emergency assistance. A small help button worn either around the neck or on the wrist activates the system to contact the monitoring center staffed by trained professionals. Subscribers receive whatever help may be needed through a phone call from the monitoring center, or from a designated personal responder, or a local emergency squad.

The Delaware County Senior Nutrition Program is a partnership between the Council for Older Adults and Grady Memorial Hospital. This program includes healthy tasty meals which meet 1/3 of the daily nutrition requirements, help to prevent malnutrition and help seniors maintain good health. In 2006, we provided over 155,000 meals for older adults residing in Delaware County. Services provided through Senior Nutrition Program are Home Delivered Meals and Congregate Dining.  Click here to learn more about the Delaware County Senior Nutrition Program and Daily Menus.

Minor Home Repair service is made possible through the Aging Service Levy in efforts to assist in maintaining health and safety. Minor home repair may include: plumbing, drywall and flooring repair, electrical repairs, installation of smoke detectors, handicap accessibility, heating unit services and replacements, roof repair, and/or other repairs necessary for safety (no cosmetic repairs).

Homemaker services are provided to individuals who are not able to perform tasks independently in their home. Services can include light house cleaning, meal preparation, laundry, running errands, and grocery shopping.

Becoming a SENIOR CHOICES client is an easy but thorough process that assures you will receive services that will help you to remain in your own home. This process consists of three steps: The Enrollment Process, Cost Consideration and Care Coordination. Click here to find out more about these steps.

Medical transportation will be provided to SENIOR CHOICES clients by an approved provider only as authorized by the Care Consultant. Medical transportation includes appointments with the physician, a medical treatment facility, social service agencies and adult day care centers.

Nursing (RN) Services are available to SENIOR CHOICES clients to assist them in achieving optimal health and well-being through the provision of health assessments and screening, medication set-up and monitoring, blood pressure and other health checks, when no other means of obtaining such are available to the client.

Personal Care Assistants Home Health Aides are health care workers who provide personal care services, such as bathing and dressing, to clients who are unable to perform these tasks independently.

Respite services can be provided in a private home or an intermediate care facility to provide relief for the caregiver. Respite workers perform tasks similar to the home health aide, including personal care. Respite is designed to give the caregiver a break from responsibilities so stress and tensions are minimized.

OTHER SERVICES

In order to maximize efficient use of limited private and public funding for long term care, it is necessary to carefully screen individuals seeking assistance. Clearly, elders' needs and requests for assistance will vary in intensity, immediacy and potential cost. Most will only need accurate and timely information and will not need to enroll into the SENIOR CHOICES program described. Others may need counseling or assistance with contacting providers, obtaining answers to questions, guidance, support, and advocacy and referrals to other organizations in order to meet their needs. Such services also offered by the Council for Older Adults are as follows:

Adult Protective Services are intended to assist adults who are in danger of harm, unable to protect themselves and have no one else to assist them. The goals for Adult Protective Services are to prevent, reduce or remedy conditions causing endangerment. Click here to learn more about Adult Protective Services 

This program includes healthy, tasty meals which meet 1/3 of the daily nutrition requirements, help to prevent malnutrition and help seniors maintain good health. In 2007, we provided over 170,300 meals for older adults residing in Delaware County. Services provided through Senior Nutrition Program are Home Delivered Meals (Meals-on-Wheels) and Dining Centers.  Click here to learn more about our Dining Centers.

The Council for Older Adults now has applications available for a variety of energy assistance programs offered by the Ohio Department of Development (ODOD). These programs help low-income residents pay their utility bills and improve the heating efficiency of their homes and include:

  • Home Energy Assistance Program (HEAP) assistance usually consists of a credit on the heating bill account each year. 
  • HEAP Emergency Crisis Program (E-HEAP) assists households whose source of energy has been disconnected or are threatened with disconnection or who have less than a ten-day supply of bulk fuel.
  • Percentage of Income Payment Plan (PIPP) is a special payment plan that requires eligible customers to pay a portion of their household income each month to maintain utility service.
  • Home Weatherization Assistance Program (HWAP) assistance comes in the form of reducing the energy use by providing insulation, air leakage reduction, heating system repairs, health and safety inspections and testing as well as other services.

Applications for are available at the Council office, 800 Cheshire Road, Delaware. Each of the programs has income and age or disability guidelines and in some cases, other restrictions may apply. For more information, call Council for Older Adults at 740-363-6677 or 1-800-994-2255

TAX AIDE is a free annual program brought to you by your local AARP chapter and Council for Older Adults, to make tax assistance available to older adults in Delaware County. This program will be held at several locations in Central Ohio starting February 1 and will be available thru April 15.  Click here to see a list of locations for an appointment with an AARP Tax Counselor. Please call the Council for Older Adults to schedule your appointments.

The immediate availability of accurate information concerning the broad range of issues, services and opportunities affecting older adults is the cornerstone of our Senior Choices program. The Council for Older Adults maintains a large database of information specific to the needs of our older population and our professional staff is available from 8am - 5pm Monday through Friday to answer questions and provide helpful assistance. If it is not convenient for you to call during the day with your questions, send us an e-mail and we will reply to you immediately. If you have any questions, please call the Council at (740) 363-6677 or (800) 994-2255.

The Council for Older Adults offers free services to Delaware County seniors who may need assistance with medical insurance and straightening out confusion with medical bills and insurance claims.  You can send an email to info@growingolder.org  to help you get to the bottom of insurance and medical bill related issues. Click here for more information or you can call the Council at (740) 363-6677 or (800) 994-2255, and ask for one of the above staff. Click here for information on Medicare Prescription Drug Coverage.

The Council for Older Adults and the Legal Aid Society of Columbus have teamed up to expand the availability of free legal services to be offered to older adults who are residents of Delaware County. These services are provided to those adults 60 years and older, their families and/or caregivers. The following list of priority services will be offered to senior citizens: loss or denial of benefits, Medicaid, Medicare, social security, defending against guardianships, simple wills, powers of attorney, health care powers of attorney, living wills, certain estates under $50,000 for surviving spouses, SSI benefits, and nursing home issues.

The Legal Aid Society's experienced staff is committed to help older adults determine eligibility and find the right attorney or paralegal to help you solve your problem. If there is a problem which is not listed, they may still have a service which can help or know of just the right program to benefit you. You may also be referred to a private attorney for representation if you are not eligible for free services. Criminal cases, fee generating cases or conflicts of interest cannot be handled through this program.

Seniors seeking advice will be asked questions to find out their age, eligibility, name, address, telephone number, and social security number. Since our tax dollars are paying for this service, the Legal Aid Society has an obligation to keep some records, however, no confidential records will be given to the government or anyone else without permission.

Attorney-client privilege prevents the Legal Aid Society from sharing your problems with others. The free clinics are held once a month at the office of the Council for Older Adults. Individuals seeking to meet privately with a legal aid society attorney can make an appointment by calling the Council for Older Adults at 363-6677 or 1-800-994-2255.

This free service is being made available through funding from the Central Ohio Area Agency on Aging through the Older American's Act. The Council for Older Adults is the local not-for-profit organization responsible for development and coordination of services for older adults throughout Delaware County.

Keeping your medical, pharmaceutical and insurance information up-to-date and in one place can be very important in case of an emergency. Your Council for Older Adults has made dealing with this problem easier with a program we call the LifeCard. The free LifeCard and accompanying refrigerator magnet provide a convenient solution to this problem and local emergency squads have been trained to look for the LifeCard when emergencies occur. We will provide you a free LifeCard and will remind you periodically to update your information. Our updated version of the LifeCard is now available and includes a smaller version for pocket, purse or glove compartment. For more information or to request your free LifeCard & clip, call the Council at (740) 363-6677 or (800) 994-2255, or email to info@growingolder.org  Or you can click here to download a copy of the LifeCard.

Many kinds of adaptive equipment exist to assist individuals in maintaining independence for mobility and other daily needs. Individuals living in Delaware County are eligible for Durable Medical Equipment, depending on availability. To borrow any equipment, please contact the Council at (740) 363-6677 or (800) 994-1155, or email to info@growingolder.org

The Council for Older Adults offers for purchase nutritional supplements to anyone over 60 years of age and living in Delaware County. You must have a physician's recommendation or be a SENIOR CHOICES client to receive the nutritional supplements as part of your care plan. To order, please call Nicole Rice at the Council at (740)363-6677 or (800)994-2255 or you can email to info@growingolder.org

The Prescription Access and Assistance Program is designed to help Delaware County older adults improve their access to affordable prescription medication. Many resources are available to help individuals with limited incomes reduce the cost of their prescriptions, including Medicare Part D Drug Coverage. We can help you figure out which programs work best for you. Click here for more information.

Increasingly, as our society ages, family members and friends find themselves providing care and assistance to older adults. In response to this, your Council for Older Adults of Delaware County, has expanded services available to you in efforts to assist you while caring for your loved ones. Our Elder and Caregiver Resource Center has free materials such as brochures and newsletters. We also have items for loan such as books, magazines, and videos which are specifically designed for older adults and caregivers. We also have a computer for on line research. Please call to reserve in advance. Click here to find out more about our resource center.